Shipping policy
Shipping Policy
1. Shipping Service Provider
We ship exclusively via DHL.
All shipments include tracking.
2. Shipping Areas
We currently ship to:
Germany
Austria
Belgium
Netherlands
Czech Republic
Italy
Ireland
Shipping to other countries is not currently available, but is in the works.
3. Shipping Costs
Germany
Small Package (DHL): €4.99
Standard Shipping (DHL Package): €5.99
Free shipping on orders of €49 or more
European Union
The following prices apply to all of the EU countries listed above:
DHL International Parcel Service: 8.90 €
DHL International Parcel: €13.90
Shipping costs are automatically displayed at checkout for each country.
4. Delivery Times
Germany
2–4 business days (Actual delivery time may vary slightly)
EU Member States
3–8 business days (Actual delivery time may vary slightly depending on the country)
5. Customs Duties & Taxes
No additional customs duties or import taxes apply within the European Union.
6. Shipping to Non-EU Countries
We do not currently offer shipping to non-EU countries.
7. Returns
If a return is necessary, please contact us in advance by email at
. Unless otherwise agreed, the buyer is responsible for the return shipping costs.
8. Incorrect Shipping Address / Undeliverable Packages
Please make sure your shipping address is correct.
If a package cannot be delivered due to an incorrect address, we will have to charge you for the shipping costs again.
9. Shipping Status
As soon as your order has been shipped, you'll automatically receive a tracking number via email.
Contact
If you have any questions about shipping, please email us at: marcellustraditiocatholica@outlook.de
Shipping Policy
1. Shipping Provider
All orders are shipped exclusively via DHL.
All shipments include a tracking number.
2. Shipping Destinations
We currently ship to:
Germany
Austria
Belgium
Netherlands
Czech Republic
Italy
Ireland
Shipping to other countries is not currently available, but is planned for the future
3. Shipping Costs
Germany
Standard shipping (DHL Parcel): €5.99
Free shipping on orders over €49
European Union
. For all EU countries listed above, the following rates apply:
DHL Small Parcel International: €8.90
DHL Parcel International: €13.90
The exact shipping costs for each country are calculated and displayed automatically at checkout.
4. Delivery Times
Germany
2–4 business days
(Actual delivery times may vary slightly.)
EU Member States
3–8 business days
(Actual delivery times may vary slightly depending on the destination country.)
5. Customs & Taxes
Within the European Union, no additional customs duties or import taxes apply.
6. Shipping to Non-EU Countries
We do not currently offer shipping to countries outside the EU.
7. Returns
If a return is necessary, please contact us in advance by email at
. Unless otherwise agreed, the buyer is responsible for the cost of return shipping.
8. Incorrect Address / Undeliverable Packages
Please make sure your address information is correct.
If a shipment cannot be delivered due to an incorrect address, we will have to charge the shipping costs again for a reshipment.
9. Shipment Status
As soon as your order has been shipped, you will automatically receive a tracking number by email.
Contact
If you have any questions about shipping, please contact us at:
marcellustraditiocatholica@outlook.de